Refund and Cancellation Policy
Thank you for choosing our digital products. We strive to provide high-quality digital content that meets your needs and expectations. Please review our refund and cancellation policy carefully before making a purchase.
No Refund Policy
Due to the nature of digital products, all sales are final. Once you have gained access to our digital products, we are unable to offer a refund, cancellation, or exchange. By completing your purchase, you agree to these terms.
Reasons for No Refund
- Immediate Access: Upon purchase, you gain immediate access to our digital products. This access cannot be revoked, making it impossible to return the product.
- Intellectual Property: Digital products contain proprietary information and intellectual property that, once received, cannot be returned.
- Copyable Nature: Digital files can be easily copied and retained, regardless of the refund.
Exceptions
While we maintain a strict no refund policy, we understand that exceptional circumstances can occur. We may, at our sole discretion, consider a refund or exchange in the following situations:
- Duplicate Purchase: If you accidentally purchase the same digital product more than once, please contact us within 48 hours for a review and potential refund of the duplicate charge.
- Technical Issues: If you experience significant technical issues that prevent you from accessing or using the product as intended, and our support team is unable to resolve the issue, we may consider a refund. Please contact us within 7 days of your purchase with detailed information about the issue.
How to Request a Review
If you believe your situation qualifies for a review under our exceptions policy, please follow these steps:
- Contact Support: Email our customer support team at contactcareershiksha@gmail.com with your order number and a detailed explanation of the issue.
- Supporting Evidence: Provide any supporting evidence, such as screenshots or error messages, to help us understand and resolve the issue.
- Resolution Process: Our support team will review your request and respond within 5 business days. If your request qualifies for an exception, we will guide you through the next steps.
Additional Information
- Response Time: We aim to respond to all inquiries within 48 hours during business days.
- Contact Information: For any questions or further assistance, please contact us at contactcareershiksha@gmail.com
By completing your purchase, you acknowledge that you have read, understood, and agreed to this Refund and Cancellation Policy.
Thank you for your understanding and for choosing our digital products. We appreciate your business and are committed to providing you with high-quality content and excellent customer service.