Second Year, D.Pharmacy Important Question
BP-202/8107, ER20-22T
Community Pharmacy and Management Theory,
II Year, RGPV, D.Pharmacy
Chapter 1
Q.1 Give two key milestones in the development of community pharmacy. (RGPV 2025)
Q.2 Discuss the key principles and factors to consider when designing the layout of a community pharmacy to enhance workflow and patient experience. (RGPV 2025)
Q.3 Write a brief account of the following. (RGPV 2024)
i) ABC analysis
ii) VED analysis
Q.4 Explain sons pharmacy operation software. (RGPV 2024)
Q.5 Write in brief about the development scenario of community pharmacy in India. (RGPV 2024)
Q.6 Define Community Pharmacy. Write in brief about the development Scenario of Community Pharmacy in India. (RGPV 2023)
Q.7 Discuss the patient centre case activities of community pharmacists. (RGPV 2023)
Q.8 Write a brief account of the following. (RGPV 2023)
1.ABC analysis
2.VED analysis
Q.9 Explain sons pharmacy operation software. (RGPV 2023)
Q.10 Describe self-care management of contribution. (RGPV 2023)
Chapter 2
Q.1 Write note on SOP of pharmacy management. (RGPV 2025)
Q.2 Discuss the Good pharmacy practices. (RGPV 2024)
Q.3 Discuss the Stages of preparation of SOP. (RGPV 2024)
Q.4 Describe the various SOPs of pharmacy management. (RGPV 2024)
Q.5 Describe self-care management of contribution (RGPV 2024)
Q.6 Write the advantages of SOPs in community pharmacy. (RGPV 2023)
Q.7 Write note on Good Pharmacy Practice. (RGPV 2023)
Chapter 3
Q.1 Explain how community pharmacists ensure the safe and effective dispensing of medicines. (RGPV 2025)
Q.2 Write note on Labelling of dispensed medications. (RGPV 2025)
Q.3 Discuss the Parts of Prescription. (RGPV 2024)
Q.4 Explain the causes of dispensing errors. (RGPV 2024)
Q.5 What do you mean by legality of prescription? On what grounds, the prescriptions can be refused for dispensing? (RGPV 2023)
Q.6 Explain the importance of Pictogram in prescriptions handling with exarnes . (RGPV 2023)
Q.7 Write note on Handing of prescriptions (RGPV 2023)
Chapter 4
Q.1 Name two strategies to improve communication with patients who have low health literacy. (RGPV 2025)
Q.2 Name two key components of effective written communication. (RGPV 2025)
Q.3 Explain the role of active listening in verbal communication and its impact on patient counseling. (RGPV 2025)
Q.4What role does pharmacist confidence and communication skill, play in overcoming counseling barriers? (RGPV 2025)
Q.5 Write note on Interaction with professionals and patient. (RGPV 2025)
Q.6 Write note on verbal communication. (RGPV 2024)
Q.7 Explain the written communication including its advantage and disadvantage. (RGPV 2024)
Q.8 Explain the One to one communication. (RGPV 2024)
Q.9 Enumerate different types of communications. (RGPV 2023)
Q.10 Explain 7 key active listening skills. (RGPV 2023)
Q.11 Write note on Importance and limitations of verbal communications. (RGPV 2023)
Chapter 5
Q.1 How lifestyle modifications contribute to diabetes management? (RGPV 2025)
Q.2 Explain various strategies for patient counselling and detail about handling of prescription. (RGPV 2024)
Q.3 Explain patient counselling. (RGPV 2024)
Q.4 How barriers of the effective counselling can be overcome? (RGPV 2024)
Q.5 Discuss the counseling points for counseling patient with (RGPV 2023)
i) Cancer
ii) Diabetes
Q.6 Give a brief account of Patient Passage Inserts (PPI). (RGPV 2023)
Chapter 6
Q.1Explain how side effects of medications can impact/patient adherence. (RGPV 2025)
Q.2 Discuss Medication adherence. (RGPV 2024)
Q.3 Describe in detail about strategies which can use to overcome medication non adherence. (RGPV 2024)
Q.4 Describe the role of pharmacist in ensuring medication adherence. (RGPV 2023)
Chapter 7
Q.1 Explain Health screening. (RGPV 2024)
Q.2 Explain the consequences of non-compliance by the patient. (RGPV 2023)
Q.3 Describe the facilities needed in community pharmacy to provide health screening sour es. (RGPV 2023)
Q.4 Write note on Benefits of health screening. (RGPV 2023)
Chapter 8
Q.1 Describe the primary role of a pharmacist in managing OTC medications. (RGPV 2025)
Q.2 What are the key components of brief medication usage instructions? (RGPV 2025)
Q.3 Explain the purpose of patient package inserts in medication use. (RGPV 2025)
Q.4 Define self-medication and discuss its advantages and disadvantages in the context of community healthcare. (RGPV 2025)
Q.5 Explain OTC product in community pharmacy. (RGPV 2024)
Q.6 Describe its role of community pharmacist in ensuring rational use of OTC medications with suitable examples. (RGPV 2023)
Q.7 Explain in details the sale of OTC medications. (RGPV 2023)
Q.8 Explain the role of pharmacist in pain management. (RGPV 2023)
Chapter 9
Q.1 Name two types of transactions recorded in a day book. (RGPV 2025)
Q.2 What is financial planning in the context of a community pharmacy? (RGPV 2025)
Q.3 How would you choose a vendor for a new pharmaceutical product? (RGPV 2025)
Q.4 Explain how CRM helps improve patient loyalty in community pharmacies. (RGPV 2025)
Q.5 Write note on cash book. (RGPV 2025)
Q.6 Write note on Introduction to Digital health. (RGPV 2025)
Q.7 Explain the routine monitoring of patient at community pharmacy. (RGPV 2024)
Q.8 Explain the term Inventory management. (RGPV 2024)
Q.9 Explain the term Day books. (RGPV 2024)
Q.10 Write detail note on financial planning and management including various steps of planning and financial resources. (RGPV 2024)
Q.11 Define inventory control give need and objectives of Inventory control. (RGPV 2023)
Q.12 Describe objectives and advantages of journals. (RGPV 2023)
Q.13 Give short account of file selection requirements for a community pharmacy. (RGPV 2023)
Q.14 Write note on Importance and benefits of digital health. (RGPV 2023)
MCQ/Objective Questions
Q.1 Which of the following is not a principle of good dispensing practice? (RGPV 2025)
(a) Accuracy
(b) Speed
(c) Confidentiality
(d) Hygiene
Q.2 Who is the intended audience for a Patient Package Insert? (RGPV 2025)
(a) Doctors
(c) Patients
(b) Pharmacists
(d) Medical representatives
Q.3 Which section is usually not included in a Patient Information Leaflet? (RGPV 2025)
(a) Instructions for use
(b) Possible side effects
(c)Manufacturer’s financial statements
(d) Storage instructions
Q.4 What should a pharmacist inform the patient about during counselling? (RGPV 2025)
(a) Color of the packaging
(b) Dosage and timing of medication
(c) History of the pharmacy
(d) Competitor brands
Q.5 Which of the following is an example of an OTC medication commonly available in India? (RGPV 2025)
(a) Paracetamol
(b) Morphine
(c) Insulin
(d) Warfarin
Fill in the Blanks
Q.6 The symbol “Rx” represents the……………….. part of the prescription. (RGPV 2025)
Q.7 ………………………: The ability to receive and interpret messages accurately. (RGPV 2025)
Q.8 Effective counselling reduces the risk of medication……………………….. (RGPV 2025)
Q.9Proximity to hospitals, clinics, or residential areas can increase customer ……………………….. (RGPV 2025)
Q.10 The ………………………..of a message affects how the reader interprets the information. (RGPV 2025)
Q.11 community pharmacies help in early ………………………..of chronic diseases. (RGPV 2025)
One word Questions
Q.12 What role does proper labelling play in minimizing dispensing errors? (RGPV 2025)
Q.13 Why is it important to assess the patient’s knowledge and understanding before providing medication information? (RGPV 2025)
Q.14 Why are OTC medications considered safe for use without a doctor’s supervision? Listen (RGPV 2025)
Q.15 What role does active listening play in effective patient interviewing? (RGPV 2025)
Q.16 How can pharmacists effectively counsel adult patients on the use of over-the-counter medications? (RGPV 2025)
Q.17 How can active listening improve interactions with other professionals? (RGPV 2025)
Q.18 How would you define communication skills? (RGPV 2025)
Q.19 Define prescription handling. (RGPV 2025)
Q.20 Why is maintaining eye contact important during patient counselling in a pharmacy? (RGPV 2025)
— Best of Luck for Exam —
