Important Question Diploma (RGPV)
Group A-104 (7353), Communication Skills in English,
I Sem, Common for All Branch of Diploma
UNIT-I
I.Choose the correct answer from the given alternatives:
Q.1 i) The sender of a message is responsible for (RGPV 2024)
(a) Encoding the message
(b) Decoding the message
(c) Providing feedback
ii) The response to the senders message is called
(a) Food bank
(b) Feedback
(c) Food back
Q.2 i) A person who sends the message is called (RGPV 2023)
(a) Channel
(b) Receiver
(c) Sender
(d) Response
ii) Communication is a continuous
(a) Process
(b) Programme
(c) Paper
(d) Plan
Q.3 i) Verbal communication includes (RGPV 2022)
(a) Words and gestures
(b) Gestures and spoken words
(c) Spoken and Written words
(d) Body language and gestures
ii) The primary goal of communication is to avoid
(a) Noise
(b) Clarity
(c) Confusion
(d) Feed back
II.Answer the following questions in short
Q.1 Explain Downward Communication and its significance. (RGPV 2024)
Q.2 Discuss formal and informal communication. (RGPV 2024)
Q.3 What does Encoding mean in the process of communication? (RGPV 2024)
Q.4 Briefly explain written and oral communication? Give example. (RGPV 2023)
Q.5 Enlist components of process of communication. (RGPV 2023)
Q.6 What is Kinesics? (RGPV 2023)
Q.7 Write short notes on any two of the following: (RGPV 2022)
i) Definition of communication and its importance
ii) Oral and Written communication
iii) Paralanguage
III. Answer in detail.
Q.1 Explain the importance of ‘Clarity’, “Completeness’ and “Courtesy’ in communication. (RGPV 2024)
Q.2 What are Psychological barriers in communication? Give an example. (RGPV 2024)
Q.3 Explain Semantic barrier in detail. (RGPV 2023)
Q.4 Describe any four components of effective communication. (RGPV 2023)
Q.5 Explain Conciseness, Clarity, Courtesy and Completeness as principles of effective communication. (RGPV 2022)
Q.6 What are Semantic barriers in communication? Explain any four types of Semantic barriers. (RGPV 2022)
UNIT-II
I.Choose the correct answer from the given alternatives:
Q.1 i) Which soft skill helps you stay organised and manage your time effectively? (RGPV 2024)
(a) Leadership
(b) Time management
(c) Coding
(d) Technical writing
ii) What is an example of a hard skill?
(a) Being polite
(b) Writing a report
(c) Making eye contact
(d) Showing empathy
Q.2 i) Soft skills are more about behaviours and hard skills are more about your technical abilities. (RGPV 2023)
(a) True
(b) False
ii) Arriving or doing something at the expected or planned time is:
(a) Punctuality
(b) Attendance
(c) Character
(d) Networking
Q.3 i) A group of people working with common objectives or goals is known as a (RGPV 2022)
(a) Group
(b) Team
(c) Society
(d) Club
ii) Which of the following is a negative emotion
(a) Contentment
(b) Anger
(c) Joy
(d) Surprise
II.Attempt any two of the following questions: (word limit 40-50 word for each)
Q.1 Define Hard Skills. (RGPV 2024,RGPV 2023)
Q.2 Give three examples of soft skills. (RGPV 2024)
Q.3 Define Leadership in your own words. (RGPV 2024)
Q.4 Enlist Life Skills. (RGPV 2023)
Q.5 What does SWOT stands for? (RGPV 2023)
Q.6 Define Soft Skills. (RGPV 2022)
Q.7 Describe method for Self Analysis. (RGPV 2022)
Q.8 Enunciate the importance of Time Management. (RGPV 2022)
III. Answer in detail.
Q.1What is emotional intelligence, and how can it help us deal with conflicts? (RGPV 2024)
Q.2 What are the key characteristics that distinguish soft skills from hard skills? (RGPV 2024)
Q.3 Discuss any three Soft Skills in detail. (RGPV 2023)
Q.4 Differentiate between Soft Skills and Hard Skills. (RGPV 2023, RGPV 2022)
Q.5 Describe the importance of the following soft skills. (RGPV 2022)
i) Empathy
ii) Problem Solving
ii) Emotional intelligence
iv) Resilience
v) Interpersonal communication
UNIT-III
I.Choose the correct answer from the given alternatives:
Q.1 i) The astrologer was afraid when he recognized his old victim. (RGPV 2024)
(a) True
(b) False
ii) My father “in the poem where the mind is without fear” refers to-
(a) The speakers father
(b) The Almighty
(c) Jesus
(d) Buddha
Q.2 i) Della wanted to present a gift to her husband because the next day was (RGPV 2023)
(a) Sankranti
(b) Christmas
(c) Deepawali
(d) Mohorram
ii) According to Rabindranath Tagore The mind should be without
(a) Ego
(b) Pride
(c) Fear
(d) Wishes
Q.3 i) Robert Lee Frost was an poet. (RGPV 2022)
(a) Indian
(b) British
(c) Italian
(d) American
ii) The story ‘The Gift of Magi’ is written by
(a) Jerome K. Jerome
(b) R. K. Narayan
(c) O. Henry
(d) Ruskin Bond
II.Answer the following questions in short (one from each section)
Q.1 What is Jim’s full name? (RGPV 2024)
Q.2 Why does the astrologer feel guilty? (RGPV 2024)
Q.3 What did the poet’s father try to do to help the mother? (RGPV 2024)
Q.4 What kind of world does the poet pray for? (RGPV 2024)
Q.5 How much did Della save for Christmas? (RGPV 2023)
Q.6 What job did Uncle Podger undertake? (RGPV 2023)
Q.7 What forced the scorpion to take shelter in the poet’s house? (RGPV 2023)
Q.8 Where and why does the horse stop? (RGPV 2023)
Q.9 Why did Della sell her hair in the story ‘The Gift of Magi”? (RGPV 2022)
Q.10 What items did Uncle Podger ask the children to bring for him? Why? (RGPV 2022)
Q.11 “and miles to go before I sleep,
and miles to go before I sleep.”
Explain these last two lines of the poem ‘Stopping by Woods on a Snowy Evening’ in your own words. (RGPV 2022)
Q.12 Who is ‘Thee’ in the poem ‘Where the Mind is Without Fear’ by Rabindranath Tagore? What does the poet appeal ‘Thee’ to do? (RGPV 2022)
III. Answer in detail.
Q.1 Summarize the main events that take place when Uncle Podger decides to hang a picture. (RGPV 2024)
Q.2 Analyse the character of the astrologer in the story ‘An Astrologers day’. (RGPV 2024)
Q.3 What is the Central theme of the poem “Stopping by Woods on a Snowy Evening”? (RGPV 2024)
Q.4 Write a concise summary of the poem “Where the Mind is Without Fear”. (RGPV 2024)
Q.5 Give character sketch of Astrologer. (RGPV 2023)
Q.6 What is the central idea of the story ‘The Gift of Magi’? (RGPV 2023)
Q.7 Describe the central idea of the poem ‘Where the Mind is Without Fear’. (RGPV 2023)
Q.8 How would you summarise the poem ‘Stopping by woods on a Snowy evening’ in your own words? (RGPV 2023)
Q.9 Give a character sketch of the astrologer from the story “An Astrologer’s Day”. (RGPV 2022)
Q.10 How does the writer portray the character of Uncle Podger in the comic narrative ‘Uncle Podger Hangs a Picture’. (RGPV 2022)
Q.11 Summarize the poem ‘Stopping by Woods on a Snowy Evening’ in your own words. (RGPV 2022)
Q.12 Describe the theme of the poem ‘Night of the Scorpion’. (RGPV 2022)
UNIT-IV
I.Choose the correct answer from the given alternatives:
Q.1 i) What type of letter is sent with a job application? (RGPV 2024)
(a) Informal letter
(b) Cover letter
(c) Thank-you letter
(d) Farewell letter
ii) What does BCC stand for in email?
(a) Best Contact Copy
(b) Blind Carbon Copy
(c) Big Cool Chat
(d) Basic Copy Content
Q.2 i) Job letter is (RGPV 2023)
(a) Formal
(b) Informal
(c) Both (a) and (b)
(d) None of these
ii) ______ allows user to send a file with email
(a) Draft
(b) Messenger
(c) Sent
(d) Attachment
Q.3 i) The ‘date’ in a formal letter is always written (RGPV 2022)
(a) under signature of the sender
(b) in the subject line
(c) under the address of the sender
(d) with salutation
ii) Choose the correct complimentary close from the given alternatives
(a) Yours sincerly
(b) Your’s sinserely
(c) Yours sincerely
(d) Yours’ sincerely
II.Answer the following questions in short.
Q.1 How should you end a formal letter? Give example. (RGPV 2024)
Q.2 Write an email to your supervisor notifying them of your return to work after sick leave. (RGPV 2024)
Q.3 Draft a small email message requesting for one day leave from your work place due to sickness. (RGPV 2023)
Q.4 Enlist different parts of letters. (RGPV 2023)
Q.5 Write the subject line and salutation only of an e-mail regarding a complaint about shortage of items in the goods supplied. (RGPV 2022)
Q.6 Write any two email etiquette, to be taken care of, while writing an official email. (RGPV 2022)
III. Read the given unseen passage.
Q.1 (RGPV 2024)
The transistor, a tiny electronic device, revolutionized the world of technology, Invented in 1947 by John Bardeen, Walter Brattain and William Shockley, the transistor replaced bulky vacuum tubes, making electronic devices smaller, more efficient and more reliable. Transistors are made up of semiconductor materials, such as silicon or germanium. They act as switches, controlling the flow of electrical current. This ability as enabled the development of a wide range of electronic devices, including computers, smartphones, televisions and radios.
The transistor’s impact on society has been profound. It has led to significant advancements in fields such as communication, medicine, and transportation. For example, transistors have made it possible to create powerful computers that can perform complex calculations in a fraction of a second. They have also enabled the development of medical imaging devices, such as MRI machines, that can diagnose diseases more accurately.
i) Make a précis of the above given passage in about one-third of its length and give a suitable title.
OR
ii) Read the above given unseen passage and answer the comprehension questions:
1) What is a Transistor?
2) What materials are transistors made of?
3) Give an example of a device that uses transistors.
4) Give the antonym of the word ‘inefficient”.
Q.2 (RGPV 2023)
Growing up is not a simple process. Generally people take it as growing in age. It, in fact, means psychological maturity. Growing up actually gets reflected in our behaviour, our attitude to life and our reactions to different odd situations. We are really grown up when we become mentally and emotionally mature enough to encounter the hardships and challenges of life smilingly. Growing up, indeed, is a continuous process which gets strength from our experience, our self confidence and strong will and thus we learn to face our life boldly and confidently.
i) Make a précis of the above given unseen passage in about one-third of its length and give a suitable title.
OR
ii) Read the above given unseen passage and answer the comprehension questions:
a) What is not a simple process?
b) Where does growing up gets reflected?
c) What does growing up mean?
d) Give a suitable title for the above paragraph.
Q.3 (RGPV 2022)
Today, we are rushing through life and everyone seems to be pressurised and stressed about one or the other thing. Stress has become an inescapable part of our lives. Many of our illnesses are a result of stress, and to deal with it, we need certain ways to relax our body and mind. Listening to music, particularly gentle, calming and melodious music, relaxes people both physically and mentally. Musie releases endorphins, the natural painkillers in our brain, which relieve us from the sense of pain. Music can normalise heart rate and blood pressure. The common occurrences of fatigue and boredom decrease when we listen to music.
It diverts our attention from everyday anxieties, thereby reducing the stress caused by such concerns. While meditating, listening to music helps us to connect with our soul. Students can improve their concentration and boost their memory by listening to soft music. Soothing music, when played at night, helps us to rest and relax for a good night’s sleep. Listening to good music helps in overcoming negative traits such as anger or worry, thereby improving our personality.
It creates positive energy and happiness. Every cell in the body becomes energetic with increased peace of mind. Music is a therapy for everyone – plants, birds, animals and human beings – to flourish and rejuvenate. It certainly plays an important part in making the world better for all living beings.
Make a précise of the above passage in 70-80 words and give it a suitable title.
OR
Answer the following questions based on the above passage:
i) What has become inescapable part of our lives?
ii) How does listening to music affect us physically and mentally?
iii) How does listening to music improve our personality?
iv) Which word in the passage means the same as ‘to renew”?
IV.Detailed Writing
Q.1 Write a letter placing an order for a new laptop. (RGPV 2024)
Q.2 Write a letter to your supplier complaining about a shortage of a product that has caused financial loss. (RGPV 2024)
Q.3 Draft an application for job to an employer for the post of Diploma engineer along with Resume. (RGPV 2023)
Q.4 Draft a letter placing order for 50 office table. (RGPV 2023)
Q.5 Write a letter placing order for items as per your business requirement. (RGPV 2022)
Q.6 Write an application enclosing a resume, to apply for a suitable post related to your branch, in response to an advertisement of job vacancy, published in a newspaper. (RGPV 2022)
UNIT-V
I.Match the following.
Q.1 (RGPV 2024)
Q.2 (RGPV 2023)
II.Do as directed:
Q.1 Choose the suitable Auxiliary verb from the bracket and fill in the blanks. (RGPV 2024)
i) They ________ (needn’t/mustn’t) be late for the meeting.
ii) _______ (Will/Shall) she buy a new car if she gets a promotion?
Q.2 Rewrite the following choosing the correct verb in each case from the parenthesis. (RGPV 2024)
i) None of the gas _______ been consumed. (has/have)
ii) Some of the sugar _______ given to me. (is /are)
Q.3 Add ‘since’ or ‘for’ whichever is appropriate. (RGPV 2024)
i) He hasn’t been here__________ three weeks.
ii) The principal has worn that suit__________ the beginning of the month.
Q.4 Change the following sentence into two passive voice forms. (RGPV 2024)
The embassy refused Suresh a passport.
Q.5 Insert a suitable preposition. (RGPV 2024)
i) Now-a-days his daughter is __________
ii) Whatever you have said is all __________ the point, we never asked for it.
Q.6 Fill in the blanks with the suitable determiners: (RGPV 2023)
i) How __________ oil is produced in India? (much/many)
ii) Are there __________ such planes that travel as fast as sound? (any/some)
Q.7 Rewrite the following choosing the correct verb in each case from the parenthesis: (RGPV 2023)
i) None of the gas __________ been stolen. (has/have)
ii) We have a holiday __________ (on/at)
Q.8 Fill in the blanks with simple or continuous form (present tense) of the verb given in the parenthesis: (RGPV 2023)
i) My master will see you after a while; he __________ his dinner now. (have)
ii) Oxygen __________ about one-fifth of the air. (form)
Q.9 Change into passive voice: (RGPV 2023)
i) People are criticizing the collector for corrupt practices.
ii) They invited me to give a talk on ‘participative management’.
Q.10 Insert appropriate preposition. (RGPV 2023)
i) This dining set is made __________ stainless steel. (of/off)
ii) The Second World War ended __________ (in/on)
Q.11 Give one word for the following: (any two) (RGPV 2022)
i) a person who predicts fortune of people with his knowledge of stars and their influence on us.
ii) old discarded items of no or little value..
iii) a woman who is hired as a part time worker in office or a house for cleaning job.
Q.12 Give antonyms of the following words (any two): (RGPV 2022)
i) happy
ii) borrow
iii) guest
Q.13 Choose correct ‘determiner’/ ‘auxiliary verb’ from those given within the parentheses after each sentence: (RGPV 2022)
i) There was ______ milk left; so we could not have tea. (little, a little)
ii) ______ he play football in school? (Do/Does)
Q.14 Rewrite the following sentences choosing correct verb: (RGPV 2022)
i) Either the sand or the cement ______ (is/are)
ii) A table and chair ______ that I need. (is/are) the only furniture
Q.15 Fill in the blanks with appropriate form of the verbs given in the parentheses:- (RGPV 2022)
i) She ______ (go) to Shimla every year in winters to enjoy the snowfall.
ii) The train _______ just ______ (leave) the station.
Q.16 Rewrite the following sentences into passive voice (Do not use by + agent) : (RGPV 2022)
i) They invited me to give a talk on ‘Soft Skills and Personality Development’.
ii) People will show the visitors the new museum.
Q.17 Complete the sentences using suitable preposition: (RGPV 2022)
i) I have to join a meeting _________ 10 o’clock. (on/at)
ii) We have not met _________ Christmas. (since/for)
— Best of Luck for Exam —
